Users : Reset a password

To reset a user's password, there are 2 methods. Assign a password manually or send an email with a link to reset the password.

Assign a password

  1. In the administrator tab go to user
  2. Select the user
  3. Press the "reset password" button
  4. Enter the new password in both sections (minimum 8 characters, letters or numbers).
  5. Save at the top

Reset password by email

  1. In the administrator tab go to user
  2. Select the user
  3. In force password change: Press YES so that the user gets a link by email to create his own password. *The link expires one hour after it is sent.
  4. Save at the top